The following guide will help you factory reset your Cisco IP 7841 Phone. A factory reset may be recommended by your technical support agent as part of the troubleshooting process. You can also factory reset the phone using the phone menu.
| Step 1 | Unplug the phone's LAN cable.
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| Step 2 | Wait 5 seconds. |
| Step 3 | Press and hold # button while plugging the phone back in. |
| Step 4 | Release the # button when the light on the handset blinks red 2 times |
| Step 5 | Press 123456789*0# in sequence.
After you press these buttons, the phone goes through the factory reset process. If you press the buttons out of sequence, the phone powers on normally |
