If you are going to be away from your desk, you can use your phone to forward all calls to another extension. Please keep the following caveats in mind before using "Fwd All":
- Unanswered calls voicemails will end up at the mailbox of the forward.
- Phones with multiple lines should consider which lines should be set to forward. Each line will need to be configured separately.
To forward all calls "Fwd All"
- Press the “Forward All” softkey.
- Then enter the call forward target phone number exactly as you would dial it from your phone.
- To verify that your calls are forwarded, look for the “Forward All” icon in the line label, and the forwarding information in the header.
To cancel call forwarding
- Press the “Forward Off” softkey.
Do you have more than one line on your phone?
If so, be aware that each line on your phone is forwarded separately. Forwarding your primary line does not forward the other lines on your phone.
To forward a line that isn't your primary:
- First, click to select that line
- Press the “Forward All” softkey.
- Then enter the call forward target phone number exactly as you would dial it from your phone.