- [Website] cannot be reached (Lightspeed Orange Bar)
Non-category issues will show the block page with an orange bar. This message will appear if the web address was mis-typed or the website no longer exists. This issue may also be caused by a technical issue such as the website being temporarily down or the device being disconnected from the network.
Things you can try:
- Check that the web address you entered is correct.
- Try a different website
- Make sure you have an Internet connection.
- Try the website on a cell phone
- Restart the computer
To report this issue:
Open a support request with the following information:
- Screenshot of the message
- Day and time of error
- Type of device used (Windows / Chromebook)
- Web browser used