Managers (i.e. Principal, Director, Coordinator, etc.) should be CC in any request for an website update.
There are two ways to request a website update:
1. Email
- Email as you always have done, but use Support@indianriverschools.org, as the recipient
- put #web in the subject line or body of the email,
- include details about the change in the email. For example,
- A link to the webpage the changes are being requested for. (If you want a new webpage added, include the name of the new page.)
- Details about the change/request/webpage addition.
- Attachments (images, PDFs, etc.) that you are requesting be added.
- Name of files you want replaced/updated and what files they are updating. (i.e. hard-work-_jt_final_final-final.pdf replaces Student Handbook.pdf)
- Hit send
Click Reply All to add information, reply to information, or reopen a ticket.
2. Support.IndianRiverSchools.org
- Go to support.IndianRiverSchools.org
- Click 'Sign in' link in the upper right-hand corner.
- Login using the same username and password you use to open your computer
- Add a ticket
- include details about the change in the email. For example,
- A link to the webpage the changes are being requested for. (If you want a new webpage added, include the name of the new page.)
- Details about the change/request/webpage addition.
- Attachments (images, PDFs, etc.) that you are requesting be added.
- Name of files you want replaced/updated and what files they are updating. (i.e. hard-work-_jt_final_final-final.pdf replaces Student Handbook.pdf)
- Hit Submit
You can learn more about using adding, and viewing your support ticket status in the article Contact Tech Support Using the Ticket System.