Issue:
- My laptop is frozen and I can't turn it off by the Start Menu or Ctrl + Alt + Delete
Resolution
We will cover how to restart our Teacher Laptop by the power button located on the Keyboard. This guide was made specifically for the Dell Latitude 5320. Directions might vary depending on Model of the device.
1. The first step will be to locate the Power Button. It can be found on the Top-Right Corner of the Keyboard.
2. Press and hold the Power Button for 5 seconds.
3. A screen will display showing the Instructions to "Slide to shut down your PC". Slide down the screen to Shutdown the Laptop.
You should be shutdown after following the steps on this guide. If there are any issues with powering down, please contact your Education Technology Specialist.